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Logs

The Logs module is a centralized hub for administrators to review all interactions that occur with the AI across different modules, including the Chatbot, AI Forms, and Content Assistant. It provides tools for filtering, exporting, and managing your log data to monitor usage and ensure compliance.

To access the logs, go to AIP > Logs. The module is divided into two main sections:

  • Log Viewer: The default view for browsing and interacting with conversation logs.
  • Settings: Tools for managing log retention and auto-deletion policies.

The Log Viewer​

The Log Viewer features a two-pane layout, designed for efficient review of your AI interactions.

  • The left pane displays a list of all conversations, showing the user, the source (e.g., a specific chatbot or module), and a snippet of the last message.
  • The right pane shows the detailed transcript of the conversation selected from the list.

Filtering Logs​

You can narrow down the conversation list using the filters at the top of each column.

  • Filter by Source: Click the filter icon in the Chatbot / Module column to select a specific chatbot or module (e.g., AI Forms, Content Assistant).
  • Filter by User: Use the filter in the User column to search for logs from a specific user by name or email.
  • Filter by Message Content: Use the filter in the Last Message column to find conversations containing a specific word or phrase.

Viewing Conversation Details​

Clicking on any conversation in the list on the left will load its full transcript in the right-hand detail pane.

This view includes:

  • A complete, timestamped record of the conversation.
  • Metadata such as the user's IP address (anonymized if enabled), the AI provider and model used, and total tokens consumed for each AI response.
  • Any feedback (like/dislike) that the user provided on a chatbot message.

Bulk Actions​

The ellipsis icon (...) in the header of the conversation list opens the Bulk Actions menu, which applies to the currently filtered set of logs.

  • Export All: Downloads a CSV file of all conversations that match your current filters. This is useful for external analysis or record-keeping.
  • Delete All: Permanently deletes all conversations that match your current filters. This action cannot be undone.

Settings​

The Settings tab allows you to configure automatic log deletion to keep your database clean and manage data retention policies.

Auto-Delete Logs (Pruning)​

This feature automatically deletes log entries that are older than a specified period.

This is a Pro Feature

To use the Auto-Delete feature, you must have an active Pro license.

  • Enable Auto-Delete: This toggle activates or deactivates the daily log pruning task.
  • Retention Period: Choose how long to keep logs before they are deleted (e.g., 7 Days, 30 Days, 90 Days).
  • Delete Logs Now: This button allows you to manually run the pruning process immediately using the currently selected retention period, without waiting for the scheduled daily task.
  • Status: This indicator shows whether the daily WP-Cron task for auto-deletion is currently scheduled to run. It will show "Scheduled" when enabled and "Disabled" otherwise.