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Security & Privacy

AIP provides several features to help you secure your chatbots, moderate content, and protect user privacy. These settings are configured globally in the main Dashboard.

Moderation​

You can automatically filter harmful content from user messages using OpenAI's Moderation API. This helps prevent inappropriate language and abuse.

This is a Pro Feature

To use this feature, you need a Pro plan and the OpenAI Moderation addon must be enabled from the AIP > Add-ons page.

This feature only works for chatbots that are configured to use OpenAI as their provider.

How to Configure:

  1. Go to AIP > Dashboard.
  2. Open Advanced accordion.
  3. Enable the OpenAI Moderation toggle under Content Control & Moderation tab.
  1. Customize the Notification Message that is shown to a user whose message is flagged.

You can require users to agree to your terms and policies before they can start a conversation.

This is a Pro Feature

To use this feature, you need a Pro plan and the Consent Compliance Box addon must be enabled from the AIP > Add-ons page.

How to Configure:

  1. Go to AIP > Dashboard.
  2. Open Advanced accordion.
  1. Fill in the Consent Box fields under Consent Compliance tab:
    • Title: The heading for the consent box.
    • Message: The text explaining what the user is agreeing to. You can use HTML for links (e.g., <a href="/privacy-policy">Privacy Policy</a>).
    • Button: The text for the agreement button.

When enabled, a consent box will appear over the chat input area. The user must click "I Agree" to proceed.

Banned IPs​

This feature allows you to block specific IP addresses from using the chatbots.

How to Configure:

  1. Go to AIP > Dashboard.
  2. Open Advanced accordion.
  3. Content Control & Moderation tab, in the Banned IPs field, enter the IP addresses you want to block, separated by commas.
  1. Customize the Notification Message that is shown to a blocked user.

Banned Words​

This feature allows you to block messages that contain specific words or phrases. The check is not case-sensitive.

How to Configure:

  1. Go to AIP > Dashboard.
  2. Open Advanced accordion.
  3. Content Control & Moderation tab, in the Banned Words field, enter the words or phrases you want to block, separated by commas.
  1. Customize the Notification Message that is shown to a user whose message contains a banned word.

IP Anonymization​

For increased user privacy, you can enable IP Anonymization. This feature removes the last part of a user's IP address before it is stored in the chat logs.

  • For IPv4 addresses (192.168.1.123), it becomes 192.168.1.0.
  • For IPv6 addresses, the last block is zeroed out.
This is a Free Addon

IP Anonymization is a free addon and is disabled by default. To use it, go to the Addons page and activate the IP Anonymization addon.